|millions of euro||2020||2019||Change|
|Gross operating profit||16,816||17,704||-5.0%|
|Ordinary gross operating profit||17,940||17,905||+0.2%|
|Profit attributable to owners of the Parent||2,610||2,174||+20.1%|
|Ordinary profit attributable to owners of the Parent||5,197||4,767||+9.0%|
|Net financial debt||45,415||45,175||+0.5%|
|Cash flows from operating activities||11,508||11,251||+2.3%|
|Capital expenditure on property, plant and equipment and intangible assets||10,197||9,947||(1)||+2.5%|
|No. of employees||66,717||68,253||-2.3%|
|No. of “high consequence” incidents||3||3||-|
(1) Does not include €4 million regarding units classified as “held for sale” in 2019.
|SDG||GLOBAL POWER GENERATION||2020||2019||Change|
|Total net efficient installed capacity (GW)||84.0||84.3||-0.4%|
|Net electricity generation (TWh)||207.1||229.1||-9.6%|
|Net efficient installed renewables capacity (%)||53.6%||50.0%||+7.2%|
|Additional efficient installed renewables capacity (GW)(3)||2.91||3.58||-18.7%|
|Net renewable electricity generation (TWh)||105.4||99.4||+6.0%|
|Specific CO2 direct greenhouse gas emissions - Scope 1 (geq/kWh)||214||296||-27,7%|
|SDG||GLOBAL INFRASTRUCTURE AND NETWORK||2020||2019||Change|
|End users (no.) (4)||74,303,931||73,811,964||+0.7%|
|Electricity distribution and transmission grid (km) (3)||2,231,961||2,219,008||+0.6%|
|Electricity transported on Enel’s distribution grid (TWh) (5)||484.6||507.7||-4.5%|
|End users with active smart meters (no.) (6)(7)||44,292,794||43,821,596||+1.1%|
|Electricity sold by Enel (TWh) (8)||298.2||322.0||-7.4%|
|Retail customers (no.) (9)||69,517,932||70,471,612||-1.4%|
|- of which free market (9)||23,164,875||23,013,224||+0.7%|
|Charging points (no.) (10)||105,237||79,565||+32.3%|
|Demand response (MW)||6,038||6,297||-4.1%|
(2) Net efficient installed renewables capacity, including managed capacity, amounted to 48.6 GW at December 31, 2020 and 45.8 GW at December 31, 2019.
(3) Additional efficient installed renewables capacity including managed capacity was equal to 3.1 GW at December 31, 2020 and 3 GW at December 31, 2019.
(4) The figure for 2019 reflects a more accurate calculation of the numbers.
(5) The figure for 2019 reflects a more accurate calculation of quantities transported.
(6) To ensure a uniform comparison, the figure for 2019 has been adjusted on the basis of the new calculation method, which excludes digital meters with an active contract that are not managed remotely.
(7) Of which 18.2 million second-generation meters in 2020 and 13.1 million in 2019.
(8) Volumes include sales to large customers by generation companies in Latin America. The figure for 2019 has consequently been adjusted to ensure comparability.
(9 )Also includes the large customers of generation companies in Latin America. The figure for 2019 has consequently been adjusted to ensure comparability.
(10) The number of charging points including interoperable points was equal to about 186 thousand at December 31, 2020 and about 82 thousand at December 31, 2019.